Pricing & Billing

Your current subscription can be viewed and managed by following the Settings -> Subscription button on the top bar from the main attachment listing page when you first open the app. Here you can cancel or modify your subscription.

Plans

We have two plan options:

Starter plan

This plan has no base monthly charge; you'll be charged $0.25 for each order containing a digital product set up through the app, as well as $0.25 for each GB of file download or streaming requests. Digital attachments, such as voucher codes, licence keys, URLs to external files or sites, etc. are not charged the download/streaming fee. There is no limit to the number of products you can set up or sales you can make. It provides access to full customizations for email, SMS, and download page templates, as well as access to the order status page integration and to the access codes/license keys access controls feature. This plan does not support files larger than 5GB each.

Premium plan

This plan has a base monthly charge of $24 per month, you'll be charged $0.12 for each order containing a digital product set up through the app, as well as $0.12 for each GB of file download or streaming requests. Digital attachments, such as voucher codes, licence keys, URLs to external files or sites, etc. are not charged the download/streaming fee. There is no limit to the number of products you can set up or sales you can make. It provides access to full customizations for email, SMS, and download page templates, as well as access to the order status page integration and to the access codes/license keys access controls feature. This plan does support files larger than 5GB each.

Custom plan

Are you a high volume shop, require many digital attachments, or need other custom requirements? Contact us to talk about custom solutions.

Bandwidth Usage Fees

All plans have a small fee for each download or streaming request for files that we host for you. This fee is in place to cover our costs; we do not charge this fee for files hosted at external URLs or non-file digital attachments.

The download and streaming fee is only applied to the first download from the file for a customer's order per day. Multiple download attempts within the same day are not counted towards this fee.

Your bandwidth usage is calculated using the size of the file multiplied by the number of download or streaming requests for that file. For example, if you have a 500 MB file and it's downloaded 10 times, at $0.25 per GB fee the total amount of fees would be $1.25.

Order Fees

All plans have a fee for each order that contains a digital product set up through the app. This fee is applied no matter what type of digital attachment is on the product.