Download Page

The download page is where customers are directed to, through buttons or links in the delivery notifications and order status page, that contains the list of files, information about the files, download instructions, access code inputs, and more. The link the customer receives to this page is unique to their order: it’s the customer's place to go to access their files.

Customizing the Download Page

If you’re on the Basic plan, you can configure the background image used on this page as well as other basic settings. If you’re on the Professional or Advanced plans, you have access to fully customize the download page template. The download page template is HTML, and it uses the same liquid templating language that Shopify themes use. The available liquid variables are:

Top level objects and variables

{{ shop }}
{{ order }}
{{ package_items }}
{{ download_page_url }}
{{ access_keys_enabled }}

Shop

{{ shop.shopify_domain }}
{{ shop.name }}
{{ shop.email }}
{{ shop.customer_email }}
{{ shop.custom_domain }}

Order

{{ order.shopify_order_id }}
{{ order.order_name }}
{{ order.first_name }}
{{ order.last_name }}
{{ order.email }}
{{ order.phone }}

Package Item

{{ item.name }}
{{ item.image_url }}
{{ item.total_size }}
{{ item.description }}
{{ item.files }}

File

{{ file.label }}
{{ file.file_size }}
{{ file.download_duration_limit_enabled }}
{{ file.download_duration_limit_reached }}
{{ file.time_remaining }}
{{ file.seconds_remaining }}
{{ file.download_limit_enabled }}
{{ file.download_limit_reached }}
{{ file.downloads_remaining }}
{{ file.download_url }}