Attachment and Delivery Settings

Delivery Settings consist of how you would like your customers to be notified and receive their Digital Product after purchase. Delivery options can consist of downloading from the order status page, a link to the download page along with instructions on how to receive their download, and/or even access codes/license keys if this feature is enabled.

You can customize these settings from within the application by scrolling to the bottom of the "Edit Attachment" page, and click edit.

From the following page, you can configure your notifications to be sent either immediately when the order is marked as paid, later when the order is marked as fulfilled, or at the time when you manually mark as fulfilled depending on your workflow preferences. By default, we send it immediately, and mark the order as fulfilled when it is delivered.

You can also choose to use the order status page after a completed purchase as your only download page. This can be customized using "Order Status page", or it can have a "Download" button that leads to a dedicated download page that can also be customized.

Order Status

If you choose to use "Directly from order status / thank-you page" after purchase, your customers will see a default page, but this can be customized as mentioned above. This allows your customers to download their files directly from this page without having to wait for a link in their email or go to a new browser window.

If you choose to have a dedicated download page, when your customer's purchase is complete and  followed by their order status page, they will be led to the dedicated download page generated by Kable Digital Products if you enable the "show link to download page on order status page" option. If not, they will have to wait for the link to the download page in their email.